In every case we have two clients: you, our referring veterinarian and colleague, and of course the pet’s owner, who trusted your recommendation. Our goals are to exceed your expectations in clinical and client service and to become a valuable and trusted resource for your practice.
We believe that great communication with the referring veterinarian and pet owner is crucial. The nature of what we do often creates deep emotion as well as financial impact. So it is through thoughtful, timely, clear and consistent communication with you that we can enable pet owners and referral vets alike to perceive the value of what we do.
How are cases referred?
Cases may be referred by phone, faxed referral form or via email
Do I need to call prior to referring my patient?
Whenever possible it is best to call prior to referring an emergent case to DAH so that our emergency doctor can be familiar with the case